FAQ's
Frequently Asked Questions (FAQ)
1. What is sleep consultancy?
Our Pediatric Sleep Consultancy involves expert guidance to help individuals and families improve their baby’s sleep habits. Our sleep consultants provide personalized advice based on your baby’s specific sleep challenges, whether it’s falling asleep, staying asleep, or managing sleep disorders. We offer one-on-one consultations, sleep assessments, and customized sleep plans.
2. How can I book a sleep consultancy session?
To book a consultation, visit our "MyEveryday" page and select the type of service that best suits your needs. We gift you a 20 minute free assessment call. You'll be prompted to choose a date and time, and you can complete your booking directly online. Once booked, you'll receive a confirmation email with all the details.
3. What types of products do you sell?
In addition to our consultancy services, we offer a carefully curated selection of products that make Your Everyday better. To offer you the best prices and the latest designs, we ship products directly from the manufacturer in Asia. We are committed to building a vibrant community where moms can find support, inspiration, and holistic wellness guidance. Together, we strive to create a space where every family can thrive—rested, healthy, and connected.
4. Can I purchase products without booking a consultation?
Yes! You can purchase products directly from our online store without booking a consultation. Simply browse our product catalog, add your chosen items to your cart, and proceed to checkout. No consultation is required.
5. What is your return policy on physical products?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with a product, you can return it within 14 days of purchase for a full refund or exchange. Items must be unused and in their original packaging. Please check our Return Policy page for full details.
6. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location. You can check the shipping options at checkout before completing your order.
7. What kind of sleep-related content is on your blog?
Our blog is filled with expert tips, research-backed advice, and personal stories about improving sleep. Topics include sleep hygiene, dealing with insomnia, tips for better sleep for kids, and much more. Whether you’re looking for practical tips or understanding the science of sleep, our blog has something for everyone.
8. Can I submit a question for your blog?
Yes! We welcome questions and topic suggestions from our community. If you have a sleep-related question or would like us to write about a specific topic, feel free to reach out through our “Contact Us” page, and we may feature your question in an upcoming post.
9. Do you offer gift cards?
Yes! We offer digital gift cards that can be used for both sleep consultancy services and products in our online store. You can purchase gift cards in various denominations through our website.
10. How can I stay updated on new products and blog posts?
To stay in the loop, sign up for our newsletter at the bottom of our homepage. You’ll receive regular updates about new product launches, blog posts, sleep tips, special offers, and more.
11. Do you have any discounts or promotions?
Yes! We periodically offer promotions, discounts, and exclusive deals to our newsletter subscribers. Be sure to sign up for our email list to receive the latest offers directly to your inbox.
12. I need help with my sleep, but I’m not sure if a consultation is right for me. Can I get more information before booking?
Absolutely! Feel free to contact us with any questions you may have. Our team is happy to provide more details about our services and help you choose the best option for your needs. You can reach us through our "Contact Us" page or via email.
13. How do I contact customer support?
If you have any questions or need assistance, please reach out to our customer support team via our "Contact Us" page, or email us directly at support@myeveryday.ch. We’re here to help and respond to inquiries as quickly as possible.
14. How long does shipping take?
All orders are processed within 1-3 business days. From the shipping date, you can expect to receive your order within 7-12 business days, depending on the carrier's availability and the destination. In some cases, faster delivery is possible. To offer you the best prices and the latest designs, we ship products directly from the manufacturer in Asia.
15. Are any customs fees covered by MyEveryday?
Unfortunately, we are unable to cover all customs costs for our customers. However, we do support you with low product prices and free shipping.
16. What is your mission?
Our mission is to support and uplift parents by offering comprehensive, tailored pediatric sleep solutions and a variety of resources that nurture both parent and child. From customized sleep programs and fitness routines to baby recipes, healthy habits, and curated items, we are committed to building a vibrant community where moms can find support, inspiration, and holistic wellness guidance. Together, we strive to create a space where every family can thrive—rested, healthy, and connected.
17. How can I give my feedback?
You can use our contact form for that. We are always open to feedback, suggestions for improvement, and requests from our customers. We respond as quickly as possible, so don’t hesitate to reach out if needed. We are available around the clock.
Alternatively, you can leave a review for each of our services and products.
If you have any further questions, our customer service is available 24/7. Simply contact us through the contact form, and we will be happy to answer your question!
